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Definitions
If you are under 18 years of age, please do not send any information about yourself to us or on this Site, including your name, address, telephone number or e-mail address. In the event that we learn that we have collected personal information from a child, we will delete that information.
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"you"
and "your" means the person who proposes to use or is using this website.
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"we" "us" and "our" means Arya Insurance Brokerage Co. (LLC), Registered under UAE Federal Law No. (9) of 1984 (Certificate No. 94), P.O. Box: 41741, Dubai, UAE and any of our legal successors to whom we transfer or sell our business.
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"Website" means a site on the world wide web located at
www.aryainsurance.com
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"Insurance Partner" means any participating insurance supplier, distributor or provider of any service or product advertised on this Website or made available via this Website, and any of its appointed representatives and intermediary.
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"quote" means a price provided by a Insurance Partner for comparison with other quotes on the basis of the information you have provided.
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“Terms and Conditions” means these terms and conditions as outlined in this Website and amended from time to time.
Use of the Website
These Terms and Conditions apply to your use
of this Website. By using this Website you
agree to these Terms and Conditions. If you
do not wish to be bound by these Terms and
Conditions you should not use this Website.
Pricing
The premium amounts quoted on the Website
are subject to change and may also vary
depending on the payment method chosen.
Whilst we endeavor to keep all policy
details and premiums on the Website current,
we cannot and do not guarantee the accuracy
of pricing information on the Website.
We accept payments online using Visa and MasterCard credit/debit card in AED
Other information
The Website contains statements regarding
the terms of insurance policies, including
details of the benefits available and items
not covered by such policies. Such
statements are generalized in an attempt to
give you a summary of the types of policies
presented on the Website. However, not all
insurance policies are the same and you
should confirm the exact terms of any
insurance policy that you intend to enter
prior to entering that insurance policy. The
product information, service or product
advertised on this Website or made available
via this Website is available only to
residents of the UAE. We are not a
registered insurance organization.
Privacy Policy
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In order to provide our services to you
we need to disclose the information you
entered into our Website to our
Insurance Partners. This information is
necessary to provide you with the
quotations you have requested. All
personal information will be held in
strictest confidence and used only for
the purposes of retrieving quotes, with
certain caveats as described below.
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We may also use your data to review and
analyze market trends and to track sales
data. Where you have come to our Website
by clicking on a price comparison
service button (or a button with similar
functionality) on another site, we will
supply information about the quotations
you have obtained and any policies you
obtain to that site.
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When you submit information into our
Website (or when you enquire about or
purchase a product or service offered by
our business via our contact center) we
collect your data and personal
information including sensitive personal
data such as health information and
criminal proceedings or convictions (the
“Personal Information”). You should be
aware that without this Personal
Information, we may not be able to
provide you with the services and/or
products you are applying for. We may
use or disclose your Personal
Information to: our businesses, our
Insurance Partners, professional
advisers, service providers, our
technology and service provider, payment
systems operators and financial
institutions. By proceeding with
obtaining a quote you will approve your
explicit consent to such Personal
Information being processed in
accordance with the provisions of this
Privacy Policy.
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It is very important to us that we
provide a service that meets the
expectations of our customers. In order
to assist us in doing this, unless you
tell us otherwise, we may use the
information you supply to contact you by
phone, e-mail, SMS or otherwise to tell
you about products and services which
may be of interest to you. For example,
these services could include the
following: (1) Newsletters; (2) New
product launches; (3) Renewal reminders;
(4) Reminders about our service in 11
months’ time; (5) Future
surveys/research.
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We will provide your Personal
Information to organization’s authorized
by us to conduct promotional, research
or marketing activities. If you prefer
to opt out of such direct marketing
activity, please let us know by any
means convenient for you so that we may
remove your personal data from our
marketing database. However, please
remember that by opting out, we will not
be able to contact you about products or
services that may benefit you.
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Before you provide us with any
information about other people, you must
first get their permission. This applies
to all information you provide about
them, but especially to sensitive data
such as health information or criminal
proceedings or convictions. In
submitting their details, you are
confirming to us that you have their
permission to do so, and that they
understand how their information will be
used under the terms of this Privacy
Statement.
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We will endeavor to treat all your
Personal Information as private and
confidential. Other than under the terms
of this Privacy Statement we will not
disclose any of your information to
anyone unless we are required to do so
by law, in connection with any legal
proceedings or prospective legal
proceedings, and in order to establish,
exercise or defend our legal rights.
Other websites
The Website contains links to other
websites. Links are provided for convenience
only and inclusion of any links should not
be taken to imply endorsement in any way of
the site to which it links. We are not
responsible for the privacy policies or
practices of any third party. We recommend
that you check the privacy policies of these
third party websites.
Use of Cookies
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A cookie identifies
your computer to a server that then
enables information to be stored on the
hard drive of your computer. Cookies
allow a computer to be identified as
corresponding to one that has accessed
another website or visited a site
previously. Cookies are commonly used on
the Internet and do not harm your
computer system.
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We may, from time to
time use and serve cookies, pixel tags
or action tags. Any information that is
collected via cookies, pixels and action
tags is anonymous. We may use cookies,
pixel tags or action tags for various
purposes, including: (1) collating
anonymous aggregated information that is
used to manage and plan enhancements to
our services; and (2) to evaluate the
effectiveness of our advertising and
promotions on third party websites, for
example by tracking whether these
advertisements are clicked on by users.
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We are continually
looking to adopt and implement certain
practices and technologies in order that
we may improve your user experience.
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You can stop cookies
from being deployed on your computer by
configuring your browser not to accept
them or opt-out.
Amendments
We may at any time and at our absolute discretion vary these Terms and Conditions of the Website. You should check this page occasionally to ensure you are familiar with any changes.
Indemnity
You agree to indemnify and hold us, Arya
Insurance Brokerage Co. (LLC), our
subsidiaries, and affiliates, and their
respective officers, agents, partners and
employees, harmless from any loss,
liability, demand, claim or legal
proceedings brought or threatened, including
expenses of any character suffered or
incurred arising out of your use of the
Website in violation of these Terms and
Conditions, and/or arising from your use of
or conduct on the Website or in use of the
services and/or a breach of these Terms and
Conditions.
Liability
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Insurance Partners
provide some of the information
available on the Website (the “Website
Information”) and therefore there may be
inaccuracies in the Website Information
over which we have no control.
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We do not warrant or
guarantee the: (1) timeliness, accuracy
or completeness of the Website
Information; or (2) quality of the
results obtained from the use of the
Website.
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To the maximum extent
permitted by law, we have no liability
in relation to or arising out of the
Website Information and Website
recommendations. You are responsible for
the final choice of your insurance
policy and you should take time to read
through all fund information supplied
before proceeding. If you are in any
doubt regarding an insurance policy or
its terms you should seek further advice
from us or the relevant insurer before
choosing your insurance policy.
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We may pass on your
Personal Information to the relevant
Insurance Partner if you purchase an
insurance policy through us, however, we
do not guarantee when or if you will
actually become an insured person under
the insurance policy that you have
chosen. We do not accept any liability
arising out of circumstances where there
is delay in you becoming an insured
person under the policy you have chosen.
Disclaimer
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We take no
responsibility for third party
advertisements, which are posted on the
Website, nor do we take any
responsibility for the goods or services
provided by our advertisers. We assume
no responsibility for any error,
omission, interruption, deletion,
corruption, defect, delay in operation
or transmission, communications line
failure, theft or destruction or
unauthorized access to, or alteration
of, any of your communication or any
content or Personal Information provided
through the Website. This Website is
provided “as is” without any
representations or warranties, express
or implied. Nothing on this Website
constitutes, or is meant to constitute,
advice of any kind.
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We are not
responsible for handling claims. No
admission, offer, promise, payment of
indemnity is made or given by us. Any
claims reported by you to us will be
passed to the Partner Insurer and
settled directly with you and the
applicable Partner Insurer.
Miscellaneous
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If the whole or any
parts of a provision of these Terms and
Conditions are void, unenforceable or
illegal in a jurisdiction it is severed
for that jurisdiction. The remainder of
these Terms and Conditions have full
force and effect and the validity or
enforceability of that provision in any
other jurisdiction is not affected. This
clause has no effect if the severance
alters the basic nature of these Terms
and Conditions or is contrary to public
policy.
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In the event of a
dispute in connection with or arising
out of these Terms and Conditions, UAE
law will apply. These Terms and
Conditions will only apply as between
you and us. Unless as otherwise stated
in these Terms and Conditions no other
person may benefit or rely upon these
Terms and Condition
Cancellation/Refund
Policy
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If your policy is
cancelled due to any false declaration
such as, but not limited to wrong
driving experience, promotional code (if
applicable), or another field which is
mandatory in the application process we
will charge you AED 200 as cancellation
fee.
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Refunds for all
products are subject to the specific
terms and conditions of your insurance
policy
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For any refund
related issues we are happy to support
you. Our refund administration fee is
AED 200. You can send us an email to the
address as referred to under the
“Contact Us” page or call us and provide
us with the following details to:
- Your contact number (preferred mobile No.)
- Policy number
- Date transaction was processed
- Amount of transaction
- Reason for refund
- Relation to subject insured
- Any relevant supporting documents
Refunds will be done only through the Original Mode of Payment.
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